okbe Casino – Privacy Policy

1. Who We Are

This Privacy Policy is issued by okbe ("okbe," "we," "us," "our"), the operator of the online gaming platform accessible at okbe.lat and its associated subdomains and mobile interfaces (collectively, the "Platform").

okbe is the data controller in respect of the personal data of players and visitors processed in connection with the operation of the Platform. This means that okbe determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law, including Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations.

For data privacy inquiries or to exercise your data subject rights, you may contact us at: [email protected]

2. Data We Collect

okbe collects personal data about players and platform visitors from several sources and across several categories:

2.1 Data You Provide Directly

• Registration Data: Your full legal name, date of birth, email address, Philippine mobile number, and chosen account credentials when you create an okbe account.
• Identity Verification (KYC) Data: Government-issued photo identification (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys ID), proof of address documents, and selfie/liveness verification images submitted in connection with the Know Your Customer process.
• Financial Data: Payment method details (GCash mobile number, Maya account reference, bank account details) used for deposits and withdrawals. Note: okbe does not store full credit or debit card numbers; card transactions are processed by our PCI-DSS compliant payment partners.
• Communication Data: Records of correspondence between you and okbe support, including chat transcripts, emails, and support ticket contents.
• Responsible Gaming Data: Limit settings, self-exclusion requests, and other responsible gaming preferences you set within your okbe account.

2.2 Data Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, device identifiers, screen resolution, and time zone settings.
• Usage Data: Pages visited on the okbe platform, games played, bet amounts and outcomes, session duration, login timestamps, and navigation patterns within the platform.
• Transaction Data: Records of all deposits, withdrawals, bonus claims, and wagering activity conducted through your okbe account.
• Cookie and Tracking Data: Data collected via cookies, pixels, and similar tracking technologies as described in Section 6 of this Policy.

3. How We Use Your Data

okbe uses the personal data it collects for the following purposes:

• Account Management: To create, verify, and manage your okbe player account, including authentication of login sessions and enforcement of the one-account-per-player policy.
• Identity Verification: To verify your identity and age as required under Philippine gaming regulations and okbe's Anti-Money Laundering (AML) compliance obligations.
• Payment Processing: To process deposit and withdrawal transactions and to verify ownership of payment methods linked to your account.
• Regulatory Compliance: To comply with applicable laws, including Philippine AML legislation, PAGCOR guidelines, the Data Privacy Act of 2012, and other applicable regulatory requirements.
• Platform Security: To detect, investigate, and prevent fraud, unauthorized account access, money laundering, and other prohibited activities on the okbe platform.
• Game Provision and Support: To provide you with access to the games and services available on the okbe platform and to resolve technical issues or disputes.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to administer responsible gaming tools including deposit limits, session timers, and self-exclusion.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications.
• Platform Improvement: To analyse usage patterns and player behaviour in aggregate (anonymised) form in order to improve the okbe platform, game selection, and user experience.

4. Legal Basis for Processing

okbe processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing of registration data, financial data, and transaction data is necessary for the performance of the contract between you and okbe (i.e., the Terms and Conditions you accepted upon registration).
• Legal Obligation: Processing of identity verification data, transaction records, and AML-related data is necessary for okbe's compliance with applicable Philippine laws and PAGCOR regulatory requirements.
• Legitimate Interests: Processing for platform security, fraud prevention, and aggregate analytics is based on okbe's legitimate interest in operating a secure and compliant online gaming platform.
• Consent: Processing for marketing communications and non-essential cookies is based on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5. Sharing Your Data

okbe does not sell or rent your personal data to third parties. okbe shares personal data with third parties only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, GrabPay, and other payment processors receive the transaction and payment method data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory frameworks.
• Identity Verification Providers: Third-party KYC and identity verification service providers receive identity document images and personal data submitted during the verification process.
• Game Software Providers: Game software providers (e.g., JILI, PG Soft, and similar suppliers) may receive your player identifier and session data for the purpose of game provision, RNG auditing, and dispute resolution.
• Regulatory and Law Enforcement Authorities: okbe will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement, or other competent authorities where required by law, court order, or regulatory direction.
• IT and Infrastructure Service Providers: Cloud hosting providers, cybersecurity vendors, and other technology service providers may process personal data as data processors acting on okbe's documented instructions, subject to contractual data processing agreements.

All third-party service providers engaged by okbe to process personal data are required to implement appropriate data protection measures and are prohibited from using your data for purposes other than those specified by okbe.

6. Cookies & Tracking Technologies

The okbe platform uses cookies and similar tracking technologies (collectively, "Cookies") to operate the platform, improve user experience, and — where consent has been obtained — for analytics and marketing purposes.

Types of Cookies Used by okbe:

• Strictly Necessary Cookies: Essential to the operation of the platform — including session management, login authentication, and security features. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Store your preferences such as language settings, display preferences, and session continuity options to provide a more personalized experience on the okbe platform.
• Analytics Cookies: Collect aggregated, anonymised data about how visitors use the okbe platform — including pages visited, time on site, and navigation paths — to help us understand and improve the platform. These are only placed with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and to measure the effectiveness of okbe's marketing campaigns. These are only placed with your explicit consent.

You may manage your Cookie preferences through your browser settings or through the Cookie preference centre on the okbe platform. Note that disabling strictly necessary Cookies may affect your ability to use certain platform features, including the ability to log in to your okbe account.

7. Data Retention

okbe retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship with okbe and for the period required by applicable law following account closure.

Specific retention periods applicable at okbe include:

• KYC and Identity Documents: Retained for a minimum of 5 years from the date of account closure, as required under Philippine AML legislation.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction.
• Account and Gaming Activity Data: Retained for the duration of the account and for up to 5 years following account closure.
• Support and Communication Records: Retained for up to 3 years from the date of the last communication, or longer if the communication relates to a pending dispute or investigation.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period for record-keeping purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with okbe's data destruction procedures.

8. Data Security

okbe implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the okbe platform;
• Encryption-at-rest for sensitive personal data stored in okbe's systems;
• Multi-factor authentication for administrative access to systems holding personal data;
• Role-based access controls limiting personal data access to authorized personnel with a documented operational need;
• Regular security assessments, penetration testing, and vulnerability scanning of the okbe platform;
• Formal incident response procedures for personal data breaches, including notification to the National Privacy Commission and affected players where required by law.

While okbe takes these measures seriously, no system is completely immune from security incidents. In the event of a personal data breach that poses a real risk of harm to players, okbe will notify affected individuals and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by okbe:

• Right to be Informed: The right to be informed that your personal data is being collected and processed, including the purposes and legal basis for such processing.
• Right to Access: The right to request a copy of the personal data that okbe holds about you, together with information about how it is being used.
• Right to Rectification: The right to request the correction of inaccurate or incomplete personal data held by okbe.
• Right to Erasure / Right to be Forgotten: The right to request the deletion of your personal data in certain circumstances, subject to applicable legal retention requirements and ongoing contractual obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests in certain circumstances.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contract.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact okbe at: [email protected]. okbe will respond to your request within 15 business days in accordance with the requirements of the Data Privacy Act of 2012. okbe may need to verify your identity before processing your request.

If you are not satisfied with okbe's response to a data privacy inquiry or rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

10. Children & Minors

The okbe platform is strictly for adults who are 21 years of age or older, in accordance with Philippine gaming regulations. okbe does not knowingly collect personal data from individuals under the age of 21. If okbe discovers or is notified that personal data has been collected from a person under 21, it will promptly delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has provided personal data to okbe, please contact okbe support at [email protected] immediately.

11. International Data Transfers

In certain circumstances, personal data processed by okbe may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers operating data centres in other countries. Where such transfers occur, okbe takes steps to ensure that appropriate safeguards are in place to protect your personal data at a standard equivalent to that required under the Data Privacy Act of 2012, including through contractual data transfer agreements with the relevant third-party recipients.

12. Third-Party Links

The okbe platform may, from time to time, contain references to third-party websites or services. This Privacy Policy applies solely to the okbe platform and does not extend to any third-party websites, applications, or services that may be accessible via links from the okbe platform. okbe is not responsible for the privacy practices or data protection standards of any third-party operator. Players are encouraged to review the privacy policies of any third-party services they access independently of the okbe platform.

13. Amendments to This Privacy Policy

okbe reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where material changes are made, okbe will notify registered players via the email address on record or through a platform notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the okbe platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated policy.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by okbe, please contact us:

• Email: [email protected]
• Platform: okbe.lat
• Data Protection Reference: Data Privacy Act of 2012 (R.A. 10173), Philippines

okbe aims to respond to all data privacy inquiries within 15 business days of receipt.